1. Company Information
This website is operated by Diplomatik Media, trading under his own brand name (“Diplomatik Media”, “we”, “our”, or “us”).

Registered Company Name: Diplomatik Media
Company Registration Number: 51030843000048
Registered Address: Dock de Ris, Ris-orangis

These Terms and Conditions govern your use of the Diplomatik Media website and all related products and services (collectively referred to as the “Services”).

2. Acceptance of Terms
By accessing or using our website and Services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not use our website or Services.

Diplomatik Media reserves the right to update or modify these Terms at any time. Changes become effective once published on the website.

3. Description of Services
Diplomatik Media provides digital marketing services designed to increase engagement metrics on social media platforms such as YouTube and Instagram.

These services may include:
• Followers
• Likes
• Views
• Watch time
• Subscribers
• Other engagement metrics

Users included in these packages may originate from global sources and may be delivered through a network pool or API systems.

4. Personal Use Only – Commercial Use Prohibited
Diplomatik Media services are provided strictly for personal and non-commercial use.

You agree not to use our services for:
• Business promotion
• Advertising products or services
• Generating commercial revenue
• Misleading commercial influence

Companies or entities acting on behalf of a business are prohibited from purchasing our services. Users are responsible for ensuring their usage complies with all applicable laws.

5. Payment and Billing
Payments for services are processed through secure payment gateways.

• Prices are displayed on the website before purchase.
• Payments are charged at the time of order.
• By making a purchase, you confirm you understand the product you are buying.
• You confirm you are authorized to use the payment method provided.

Fraudulent disputes or chargebacks may result in:
• Termination of services
• Removal of delivered services
• Permanent ban from the platform

6. Delivery Policy
Delivery of services typically begins shortly after payment confirmation.

Expected timelines may vary depending on the service purchased. Delivery may occur gradually over time to maintain natural engagement patterns.

Delivery conditions:
• The provided social media profile or video must remain public.
• Usernames must not be changed during delivery.
• Incorrect or inaccessible URLs may delay or prevent delivery.

If the video or account is set to private or removed during delivery, Diplomatik Media cannot guarantee completion of the order.

7. Cancellation Policy
Because Diplomatik Media services are digital products processed automatically, orders cannot generally be cancelled once processing has begun.

Orders may only be cancelled before processing starts and must be requested through customer support.

8. Refund Policy
Customers who are not satisfied with our Instagram likes, followers, views, or comments services may request a full refund within the first 30 calendar days from the date of the initial purchase. Refund requests must be initiated through our customer support agents, accessible via email at service@diplomatikmedia.com

Exclusions

The following scenarios are not eligible for a refund:

• Free credits or promotional